Get Started with Customer Support Funnel Templates200+ Mobile Friendly Templates
How to automate customer support without sounding roboticSort common customer issues into paths that offer quick solutions
Step 1
Edit a template
Pick from 200+ template gallery
Step 2
Ask questions
Identify the problem with simple questions
Step 3
Offer solutions
Send a quick email or start real conversations
Set up your customer service funnel in minutes
You don't have to be a code wizard to create a cutom resolution flow for your website. In involve.me everything is drag & drop. Typing in your text and looking for the perfect gif will the most advanced thing you'll ever have to do. Your funnel can go from draft to live in one click. Embedding is just as easy - grab your embed code and paste it into your website.
Automated Resolution Flows
Shorten the path from problem to solution for each customer. involve.me sorts customer answers and
directs them to corresponding teams and automated actions.
Try it out. No strings attached
Try it out. No strings attached
Feedback & Data Collection
Get better insights into your customers' minds. Connect each request to your CRM. Monitor how many
customers end up happy with a well-suited resolution and how many were able to self-serve.
Make your first customer service funnel
Make your first customer service funnel
Internal & External Emails
Notify your team members of pending issues. Follow up on customers. Introduce team members in a
personal way. Send resolutions confirmations. Introduce next steps. All staright from involve.me.
Get started for free
Get started for free
Customer Request Insights
Find out what your customers struggle with the most and how that affects their happiness and
success. involve.me keeps answer data from each customer and visualizes it for you.
Try it out now
Try it out now
Built-in emails for your team and customers
Send response summaries, follow ups and solution confirmations
Send thank you messages, request summaries or personalized follow ups via email set up and designed directly in involve.me. Add images, attachments and preview your emails on different devices. All without a 3rd party tool. Learn more
Fast, easy and automatic.
Gather Insights & Troubleshoot
Receive automated analytics and stats so that you can easily review detailed reports for trainee
groups and individual employees. Browse through individual employee responses, visualize response
behavior for each question, track time for completion, completion rates and average scores
automatically. involve.me makes it easy to track employees across different assessments & tests.
Ask case-relevant questions
Only ask what's necessary for speedy service. Send information to your teams or
CRM to auto-solve what you can.
Keep it on brand and human
Add your branding to every step of the funnel. Drag & drop in your logo, fonts,
images and colours.
Jump in only when you need to
Identify the problem and let the system determine whether it requires human
attention or not.
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