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NEW Map answers to multiple outcomes, show outcome points distribution & more

Customer Support Funnels

Automate troubleshooting & service

  • Direct customers to corresponding teams
  • Identify issues & match them with solutions
  • Connect customer questions to customer profiles
Free Forever • Cancel Anytime • No Credit Card Required • Need a Demo?

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salesforce
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Get Started with Customer Support Funnel Templates180+ Mobile Friendly Templates

Customer Support Bug Report Template
Customer Support Bug Report
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Customer Support Insurance Claim
Online Banking Customer Support Template
Online Banking Customer Support
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SaaS Customer Support Funnel
Subscription Box Customer Service Template
Subscription Box Customer Service
Telecommunications Customer Service Funnel Template
Telecommunications Customer Service Funnel

How to automate customer support without sounding roboticSort common customer issues into paths that offer quick solutions

Acquire

Step 1

Edit a template

Pick from 180+ template gallery


Find the perfect product for each customer
Convert

Step 2

Ask questions

Identify the problem with simple questions


Make a dedicated high conversion product page
Retain

Step 3

Offer solutions

Send a quick email or start real conversations


Create a personalized check out experience

Set up your customer service funnel in minutes

You don't have to be a code wizard to create a cutom resolution flow for your website. In involve.me everything is drag & drop. Typing in your text and looking for the perfect gif will the most advanced thing you'll ever have to do. Your funnel can go from draft to live in one click. Embedding is just as easy - grab your embed code and paste it into your website.

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Automated Resolution Flows

Shorten the path from problem to solution for each customer. involve.me sorts customer answers and directs them to corresponding teams and automated actions.

Try it out. No strings attached
Integrations
Lead Generation

Feedback & Data Collection

Get better insights into your customers' minds. Connect each request to your CRM. Monitor how many customers end up happy with a well-suited resolution and how many were able to self-serve.

Make your first customer service funnel

Internal & External Emails

Notify your team members of pending issues. Follow up on customers. Introduce team members in a personal way. Send resolutions confirmations. Introduce next steps. All staright from involve.me.

Get started for free
Grow Online Sales
Lead Generation

Customer Request Insights

Find out what your customers struggle with the most and how that affects their happiness and success. involve.me keeps answer data from each customer and visualizes it for you.

Try it out now

Built-in emails for your team and customers

Send response summaries, follow ups and solution confirmations

Send thank you messages, request summaries or personalized follow ups via email set up and designed directly in involve.me. Add images, attachments and preview your emails on different devices. All without a 3rd party tool. Learn more

Custom Emails to Participants
Fast, easy and automatic.

Gather Insights & Troubleshoot

Receive automated analytics and stats so that you can easily review detailed reports for trainee groups and individual employees. Browse through individual employee responses, visualize response behavior for each question, track time for completion, completion rates and average scores automatically. involve.me makes it easy to track employees across different assessments & tests.
Conversational Commerce
Summary Stats

Ask case-relevant questions

Only ask what's necessary for speedy service. Send information to your teams or CRM to auto-solve what you can.
Many Customers

Keep it on brand and human

Add your branding to every step of the funnel. Drag & drop in your logo, fonts, images and colours.
Data Download

Jump in only when you need to

Identify the problem and let the system determine whether it requires human attention or not.



Testimonials See what our clients say about involve.me

Customer

"Easy to use, yet customizable enough for professional users."

"Feels better for the user than with Wordpress plugin.
Total win!"
Michael Kamleitner
CEO at Walls.io and Swat.io
Customer

"Very versatile app to build online calculators, survey tools and more."

"Still discovering different uses for it every week."
Shannon Roenick
Blogger
Customer

"Powerful & intuitive tool for boosting conversion and engagement..."

...with such a high degree of customization!
Vladimir Stewart
Head of Sales, GeniusMotion
Customer

"The Best Tool In My Businesss, ..."

"...so easy to get leads, customers and growth!"
Taylor Warren
HR & Management Consultancy
Customer

"Superb tool to understand customer behaviour..."

... which will enable my agency to land more clients in the future."
Andrew Fulcrum
CEO of Next Digital
Customer

"Professional and elegant finished quizzes, personality tests, calculators, and surveys..."

"...with very easy and intuitive to use interface."
Marilyn Doherty
Director, Management Consulting
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