Customer Support Funnels
Automate troubleshooting & service
- Direct customers to corresponding teams
- Identify issues & match them with solutions
- Connect customer questions to customer profiles
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Get Started with Customer Support Funnel Templates180+ Mobile Friendly Templates
How to automate customer support without sounding roboticSort common customer issues into paths that offer quick solutions
Step 1
Edit a template
Pick from 180+ template gallery
Step 2
Ask questions
Identify the problem with simple questions
Step 3
Offer solutions
Send a quick email or start real conversations
Set up your customer service funnel in minutes
You don't have to be a code wizard to create a cutom resolution flow for your website. In involve.me everything is drag & drop. Typing in your text and looking for the perfect gif will the most advanced thing you'll ever have to do. Your funnel can go from draft to live in one click. Embedding is just as easy - grab your embed code and paste it into your website.
Automated Resolution Flows
Shorten the path from problem to solution for each customer. involve.me sorts customer answers and directs them to corresponding teams and automated actions.
Try it out. No strings attached
Try it out. No strings attached
Feedback & Data Collection
Get better insights into your customers' minds. Connect each request to your CRM. Monitor how many customers end up happy with a well-suited resolution and how many were able to self-serve.
Make your first customer service funnel
Make your first customer service funnel
Internal & External Emails
Notify your team members of pending issues. Follow up on customers. Introduce team members in a personal way. Send resolutions confirmations. Introduce next steps. All staright from involve.me.
Get started for free
Get started for free
Customer Request Insights
Find out what your customers struggle with the most and how that affects their happiness and success. involve.me keeps answer data from each customer and visualizes it for you.
Try it out now
Try it out now
Built-in emails for your team and customers
Send response summaries, follow ups and solution confirmations
Send thank you messages, request summaries or personalized follow ups via email set up and designed directly in involve.me. Add images, attachments and preview your emails on different devices. All without a 3rd party tool. Learn more
Fast, easy and automatic.
Gather Insights & Troubleshoot
Receive automated analytics and stats so that you can easily review detailed reports for trainee groups and individual employees. Browse through individual employee responses, visualize response behavior for each question, track time for completion, completion rates and average scores automatically. involve.me makes it easy to track employees across different assessments & tests.
Ask case-relevant questions
Only ask what's necessary for speedy service. Send information to your teams or CRM to auto-solve what you can.
Keep it on brand and human
Add your branding to every step of the funnel. Drag & drop in your logo, fonts, images and colours.
Jump in only when you need to
Identify the problem and let the system determine whether it requires human attention or not.
Testimonials See what our clients say about involve.me
"Easy to use, yet customizable enough for professional users."
"Feels better for the user than with Wordpress plugin.
Total win!"
Total win!"
"Very versatile app to build online calculators, survey tools and more."
"Still discovering different uses for it every week."
"Powerful & intuitive tool for boosting conversion and engagement..."
...with such a high degree of customization!
"The Best Tool In My Businesss, ..."
"...so easy to get leads, customers and growth!"
"Superb tool to understand customer behaviour..."
... which will enable my agency to land more clients in the future."
"Professional and elegant finished quizzes, personality tests, calculators, and surveys..."
"...with very easy and intuitive to use interface."
Try involve.me now