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Cancellation Survey Maker
Understand customers & reduce churn

Identify issues that make customers leave
Offer alternative solutions to cancelling
Ask case specific questions and act immediately

Free Forever • Cancel Anytime • No Credit Card Required • Need a Demo?

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Understanding churn
= less churn

A cancellation funnel can prevent up to 42% ofcancellations.

How do cancellation funnels work?

Churn is the monster under every subscription business' bed. It slowly eats away at profits and staggers growth.

A fully automated, responsive churn funnel will talk to customers who are about to cancel and find out what's really going on.

Unhappy customers see cancelling as the only solution. A churn funmel will help you match each unhappy customer with a custom, personalized solution.

Bring out the big guns to fight churn = build a friendly, human, churn funnel.

⭐ Popular Features

Custom participant emails

Send emails to customers who interacted with your survey instantly and use variables to customize.

Coupon Codes

Add coupon codes from your platform of choice, assign them to lists & display them to your customers.

Multiple Outcomes

Show different outcome pages based on each person's answers and set up custom redirects or call-to-actions.

Pick a churn funnel template

Let a tested, high-performing template quide you towards making a churn funnel with your own branding, questions and solutions.

Find what causes each churn case

Ask questions and develop them into automated conversations that don't feel robotic or annoying. Don't block the door, just make sure it's the right one.

Turn problems into solutions

Cancelling is not the right choice for each customer. Find out what's not quite right for them and fix it: automatically and immediately.

This is a cancellation funnel built with involve.meGive it a go to see it in action

Cancellation Funnel Templates That Help You Keep More Customers100% Customizable, Mobile-Friendly and Brand-Ready

Monthly Service Cancelation Survey Template

Monthly Service Cancellation

SaaS Churn Funnel

Cancellation Survey

Subscription Box Cancellation

Membership Cancellation Funnel

Monthly Delivery Cancellation

How to make a cancellation funnelInstant, effortless setup with no technical skills

Step 1

Pick A Template

Add your logo, fonts and colours

Step 2

Ask Questions

Identify the reason for cancelling

Step 3

Set Up Alternatives

Offer support, pasuing or discounts

how to reduce customer and revenue churn

Build a cancellation funnel from a template

Have your funnel solve your customers problems automatically.

Everyone can make an exit survey. A basic exit survey asks questions and displays a "Thank you for your feedback!" page at the end. involve.me doesn't make exit surveys, it makes churn funnels. involve.me listens to what each client says and responds with on-the-go solutions immediately. And you can set this all up in a visual drag & drop editor your whole team can use.

Real-Time Automated Conversations

Unhappy customers are the most valuable customers you can have. They tell you about everything that's wrong so you can fix it. involve.me asks questions beautifully and offers on-the-spot solutions catered to each customer.

Check out the templates

Customer Data Tracking

Wondering why customers cancel? A cancellation funnel will tell you: what % of people think it's too expensive, what % people are not getting the results they need, what % of people are happy with you, but just too busy.

Try it for your business

Personalized Emails

Follow up on each customer in a personal way. involve.me emails can be personalized with any information collected from your cancellation funnel. Completely different emails can be sent to different customers - send discounts, introduce customer support or just say thanks.

See how it works

Visual Churn Analytics

Find out where most customers think you can improve through charts and data visualizations. See percentage breakdowns of each answer along with demographic data and devices used. And of course you can export all of that.

Start now for free

Responsive cancellation funnels can reduce revenue churn by up to 42%.

Grow your business faster. Keep your customers happy.

Free forever. No credit card required.

Fast, easy and automatic.

How Churn Funnels Work

involve.me is a flexible and easy-to-use tool to create churn funnels. It's packed with features that help you talk to each customer on a personal level and present them with appropriate cancellaion alternatives.