Privacy Policy

Last updated on January 12, 2024

The services are provided by involve.me, a service of stereosense GmbH (hereinafter referred to as “involve.me”), an Austrian company with registered address at Gußhausstraße 15/8, 1040 Vienna, company registered at the court Handelsgericht Wien with the commercial register nr.: FN 461219p.

involve.me may update this Privacy Policy at any time, without notification to you, and you should review these Privacy Policy from time to time by accessing the Site. Your continued use of the Site shall be deemed irrevocable acceptance of any such revisions.

1. Purpose

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Terms and Conditions.

2. Definitions

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a User’s device.

Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject
Data Subject is any living individual who is the subject of Personal Data.

User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

– Email address
– First name and last name
– Phone number
– Address, State, Province, ZIP/Postal code, City
– Cookies and Usage Data
– IP address

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. However, some of the Personal Data we ask you to provide is mandatory for a service and intended to protect against fraud and other illicit activities. If you decline to provide it, we may not be able to provide that service to you.

Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time, through your device settings.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We record the IP address as a protection mechanism against potentially fraudulent activity.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Cookie Settings

Examples of Cookies we use:

– Session Cookies. We use Session Cookies to operate our Service.
– Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
– Security Cookies. We use Security Cookies for security purposes.

5. Use of Data

stereosense GmbH uses the collected data for various purposes:

– To provide and maintain our Service.
– To notify you about changes to our Service.
– To allow you to participate in interactive features of our Service when you choose to do so.
– To provide customer support.
– To gather analysis or valuable information so that we can improve our Service.
– To monitor the usage of our Service.
– To detect, prevent and address technical issues.
– To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

6. Retention of Data

stereosense GmbH will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

stereosense GmbH will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Austria and choose to provide information to us, please note that we transfer the data, including Personal Data, to Austria and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

stereosense GmbH will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure Of Data

Business Transaction
If stereosense GmbH is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement
Under certain circumstances, stereosense GmbH may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
stereosense GmbH may disclose your Personal Data in the good faith belief that such action is necessary to:

– To comply with a legal obligation.
– To protect and defend the rights or property of stereosense GmbH.
– To prevent or investigate possible wrongdoing in connection with the Service.
– To protect the personal safety of users of the Service or the public.
– To protect against legal liability.

9. Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. “Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

11. Your Rights

stereosense GmbH aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to stereosense GmbH. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

12. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

13. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: /intl/en/policies/privacy/

14. Behavioral Remarketing

stereosense GmbH uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads

Google Ads remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: /settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – /dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: /intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: /help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: /help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA /choices/, the Digital Advertising Alliance of Canada in Canada / or the European Interactive Digital Advertising Alliance in Europe /, or opt-out using your mobile device settings.

Personal Data collected: Cookies and Usage Data.
Place of processing: United States.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: /privacy/explanation

15. Hosting and backend infrastructure

This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Amazon Web Services (AWS) (Amazon)
Amazon Web Services is a hosting and backend service provided by Amazon.com Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: Germany, EU.
For more information on the privacy practices of Amazon AWS, please visit Amazon AWS’s privacy policy – /privacy/

16. User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Application. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Application.

Intercom (Intercom Inc.)
Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within our product(s).
Personal Data collected: email address and various types of Data as specified in the privacy policy of the service.
Place of processing: United States.
For more information on the privacy practices of Intercom, please visit Intercom’s privacy policy – /legal/privacy

17. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe
Personal Data collected: Name, Address, Email, Phone, Credit Card Details.
Place of processing: United States.
For more information on the privacy practices of Stripe, please visit Stripe’s privacy policy /us/privacy

18. Affiliate & Referral

Affiliate and referral tracking is enabling us to incentivize partners, affiliates and brand ambassadors for promoting our service and increasing sales. In that case, we use third-party services for handling incentives, fees, etc.

FirstPromoter
FirstPromoter is a service provided by Igil Webs SRL. (Romania). Igil Webs SRL. is tracking referral visitors and setting up the cookie, tracking referral leads and signups, and tracking referral sales and commissions/rewards. For this purpose, the service stores data from our affiliates, partners and/or brand ambassadors (promoters) and data from our leads/customers referred by our affiliates/promoters.

Personal Data collected: Name, Address, Email, Profile Picture, Website, URLs to public social media accounts, IP address, uid.
Place of processing: Romania.
For more information on the privacy practices of Stripe, please visit Stripe’s privacy policy /privacy.

19. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

20. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

21. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

22. Security

We will strive to prevent unauthorized access to your personal information, however, no data transmission over the internet is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available.

We strongly recommend that you do not disclose your password to anyone. If you forget your password, you can request a password reset through the user interface.

Please remember that you control what personal information you provide while using the Site. Ultimately, you are responsible for maintaining the secrecy of your identification, passwords and/or any personal information in your possession for the use of the Site. Always be careful and responsible regarding your personal information. We are not responsible for, and cannot control, the use by others of any information which you provide to them and you should use caution in selecting the personal information you provide to others through the Site. Similarly, we cannot assume any responsibility for the content of any personal information or other information which you receive from other users through the Site, and you release involve.me and its subsidiaries and affiliates and each of their employees, officers, and directors from any and all liability in connection with the contents of any personal information or other information which you may receive using the Site. We cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal information or other information provided by any third party. You release involve.me and its subsidiaries and affiliates and each of their employees, officers, and directors from any and all liability in connection with the use of such personal information or other information of others.

23. Privacy Officer

If you have any questions about this Privacy Policy, please contact us here.

Any requests or complaints about involve.me’s collection, use or disclosure of personal information through the Site should be directed to our data protection officer:

PROLIANCE GmbH
www.datenschutzexperte.de
Leopoldstr. 21
80802 Munich, Germany
datenschutzbeauftragter@datenschutzexperte.de.

24. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@involve.me.