NPS Survey for Manufacturing Template

Collect customer feedback using the well-known NPS® survey framework

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This embeddable and shareable survey is crafted with the specific needs of manufacturing companies in mind, featuring a Net Promoter Score (NPS®) element and an open question field for in-depth feedback.

Key Features:

  • The template includes a Net Promoter Score® element, allowing respondents to rate their likelihood to recommend your manufacturing company on a scale from 0 to 10. This provides a clear metric for gauging customer satisfaction and loyalty.

  • Tailored outcomes are generated based on the respondents' NPS® scores, categorizing them into Detractors, Passives, and Promoters. This segmentation allows for targeted actions and personalized follow-ups.

  • The template is easily embeddable on your website or within emails, providing a seamless experience for respondents. Shareable links make it convenient to distribute the survey across various channels.

  • You can also adapt the survey to your brand by customizing its design, questions, and adding your company logo. Tailor the outcomes to fit your company's goals. For example, invite Promoters to leave a public review, redirect Detractors to the customer support department, or express gratitude to all respondents with a coupon code.

  • Seamlessly integrate the survey data with your CRM of choice. This integration can streamline the process of analyzing customer feedback and align it with your existing customer relationship management strategies.

  • It’s possible to set up automatic redirections for dissatisfied customers to your customer support department or trigger coupon code distribution as a token of appreciation.

How it works

  1. 01 Customize

    Edit every part of the content, add questions & answers, as well as your own logic to make the template fit your use case. Change the design settings and add images, colors and fonts to adjust the look & feel to your corporate identity.

  1. 02 Configure

    Control user access and define domains, set up personal data validation rules, integrate tracking and create custom follow-up emails to participants. gives you a powerful toolbox of project settings.

  1. 03 Connect

    Connect this template over 2000 of your favorite apps, from CRMs and ESPs to marketing automation tools and payment processors. Flexibly map all the data collected with to your other apps and automate processes.

  1. 04 Share

    Publish this template as a landing page with its custom URL or embed it within the content on your own website or app. You can also integrate the template as a pop-up with custom triggers or send an email to invite users to participate.

  1. 05 Analyze

    Our powerful analytics let you drill down the responses and crunch all submission data. View KPI summary & individual responses, analyze the funnel at every step and create custom XLS and CSV data exports for further insights.

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