SurveyMonkey has long been a go-to platform for creating online surveys.
Its user-friendly interface and wide range of features have made it a staple for businesses, academic researchers, and organizations looking to gather valuable data.
However, no one solution fits all needs; many users look for more customization, different pricing structures, or advanced features. That's why exploring alternatives can be beneficial.
In this article, we will introduce you to the top 10 SurveyMonkey alternatives in 2023, helping you choose the best survey tool for your specific requirements.
1. involve.me
involve.me is a no-code builder for crafting engaging surveys that elicit higher response rates and valuable insights. This tool is ideal for brands aiming to understand their target audience through interactive surveys. With an intuitive user interface and number of customization options, involve.me has become a go-to online survey software for survey, quiz, form, calculator creation.
Key Features
The platform offers a simple and intuitive drag-and-drop form builder, making survey creation hassle-free.
You can integrate involve.me with a wide range of popular tools like CRMs, Google Analytics, Mailchimp, and Slack, thus streamlining your workflow.
Advanced functionality with conditional and skip logic allows you to create surveys that change based on users' survey responses. This leads to a personalized experience for each user, increasing completion rates.
AI-powered reports. You can summarize and analyze thousands of survey answers with one click.
A range of templates with extensive customization options to help you create appealing surveys. You can also create surveys from scratch.
All surveys are responsive and mobile-optimized and display correctly across various devices and screen sizes.
Gain actionable insights into your form performance with metrics like completion rates, average completion time, and drop-off points.
Integrates with popular payment gateways such as PayPal and Stripe. This makes it easy to handle one-time or recurring payments, subscriptions, and donations directly within your forms, surveys or landing pages.
A highly customizable interface. You can use custom fonts, colors, custom themes and images, or choose pre-designed templates.
Pricing
involve.me offers various pricing tiers to cater to different user needs and budget constraints. The pricing details are as follows:
Free ($0/mo): Includes up to 100 submissions/month, three live projects, and access to over 200 design templates. This plan allows you to test paid features.
Starter ($19/mo): The basic plan boosts your submissions to 1,000 per month, includes 3,000 email invites, unlimited projects, and allows you to use calculators and payment forms. Data exports are also enabled.
Professional ($49/mo): This plan increases submissions to 5,000 per month and 15000 email invitations. It allows to remove the involve.me watermark, and includes Marketo and Salesforce integration.
Business plan ($149/mo): At the top tier, you get up to 15,000 submissions/month and 45,000 email invites. It includes all advanced form features of the Professional plan, supports up to 3 users, and allows for 10 custom fonts and a custom domain. Webhooks and NPS® surveys are also part of this package.
Create Your Own Online Surveys
Get Started with 200+ Templates
Customer Ratings
involve.me has a customer rating of 4.5/5 on Capterra (from over 50+ reviews) and a rating of 4.7/5 on G2 (from over 80+ reviews).
2. Qualtrics
Qualtrics is a trusted survey tool that stands out as a comprehensive solution for organizations looking to make the most out of their data. Serving millions across the globe, this web-based platform offers an intuitive interface for designing surveys and collecting invaluable insights. Whether you're a small business or a multinational corporation, Qualtrics provides a valuable set of tools for gathering data through various channels like email, social media, and more.
Key Features
Provides a suite of features for quick and effective survey design, as well as comprehensive reporting.
Offers ready-made survey templates that make it easy to collect actionable customer feedback.
Advanced features like Stats iQ for complex statistical analysis and Text iQ for feedback analytics are backed by AI and machine learning technologies.
Comes with extensive security measures, allowing for anonymous surveys like employee satisfaction assessments.
Easily integrates with Google Analytics, broadening the scope of data analysis for online forms and surveys.
Reviews your survey questions in real-time and offers design recommendations.
Offers extensive integrations with tools like Salesforce, Adobe, and Marketo, making the platform highly adaptable.
Allows you to represent data in over 30 types of graphs.
Pricing
Qualtrics operates on a custom pricing model, rather than fixed tiers. The starting price is at $1,500 per year.
Customer Ratings
G2: 4.4 (526 reviews)
Capterra: 4.8 (400+ reviews)
3. Jotform
Jotform is one of the most sought-after online survey tools, renowned for its flexibility and features even within its free plan. With a visually appealing interface, it offers an extensive library of over 10,000 templates.
Whether you need to create simple surveys with up to 100 survey questions or want to delve into more customized design aspects, Jotform's remarkable customization and unique sharing methods like fillable PDFs make it a standout choice. Its ability to handle up to 100 monthly responses positions Jotform as a versatile tool for both individual and enterprise users.
Key Features
A vast library of form templates, covering a wide array of business requirements.
Creation of secure payment forms with no additional transaction fee, integrated with preferred payment gateways.
Mobile-friendly form management, allowing you to manage your surveys from your phone or tablet.
Offers HIPAA-compliant surveys, making it ideal for healthcare and other sensitive data collection needs.
Features customizable reports for data analysis and a PDF form builder.
Native integration options with many popular platforms like Slack, Dropbox, and Mailchimp.
Additional feature of turning collected data into tasks with Jotform Approvals.
Pricing
Free plan: 5 forms and 100 monthly submissions
Bronze plan: $39 per month for 25 forms
Silver plan: $49 per month for 50 forms
Gold plan: $129 per month for 100 forms
Enterprise plan: This is an advanced plan with unlimited survey submissions
Customer Ratings
G2: 4.7/5 (Based on 2000+ reviews)
Capterra: 4.6/5 (Based on 1500+ reviews)
4. QuestionPro
QuestionPro is a dynamic and flexible survey tool aimed at organizations looking to conduct market research and accumulate important insights. With its user-friendly interface it has positioned itself as a powerful alternative to SurveyMonkey. QuestionPro is designed to gather a diverse range of data such as customer feedback or employee engagement.
Key Features
Easily upload your company logo and choose from over 20 professional survey themes to maintain brand consistency.
Offers features like skip logic branching and advanced conditional logic to create more targeted and personalized surveys.
Create surveys in multiple languages to capture a broader demographic.
A library of ready-to-use survey templates simplifies the survey creation process.
Offline response collection feature enables you to collect data even when respondents are offline.
Shareable real-time dashboards make it easy to track survey performance and analytics.
Allows for more nuanced data interpretation through sentiment analysis and heatmaps.
Pricing
Essential Plan: Free
Advanced Plan: Starts at $99/month
Team Edition: Contact for custom pricing
Customer Ratings
G2 Rating: 4.5/5 based on over 700 reviews
Capterra Rating: 4.7/5 based on 350+ reviews
5. Typeform
Typeform is an online survey creator, specializing in the creation of sleek and interactive survey forms. Its unique one-question-at-a-time approach ensures smooth functionality across all devices and provides an engaging experience for both creators and respondents.
From a rapid onboarding process to an intuitive interface, Typeform streamlines survey creation from start to finish, offering plenty of options.
Typeform's attention to customer experience and its range of innovative features make it an outstanding tool for crafting and conducting surveys. Its focus on aesthetics and functionality caters to both beginners and experienced users, affirming its position as a premier online survey maker in the market.
Key Features
Transform surveys into engaging dialogues with an interactive and conversational format.
Select from a wide variety of customizable templates to match your brand and style effortlessly.
Create branching surveys to ask personalized and pertinent questions, enhancing customer engagement.
Utilize APIs and development tools to craft your survey system entirely from scratch.
Select from an array of advanced options such as multi-choice, rating scales, and image choices.
Link Typeform with popular platforms like Google Sheets, Slack, and Mailchimp for smooth operation.
Enjoy a consistent experience on all devices, from desktop to mobile, with responsive design.
Provide survey results into actionable plans with real-time analytics and reporting.
Logic jumps enable respondents to navigate directly to relevant questions, enhancing their experience.
Pricing
Free: At $0, receive up to 10 responses per month.
Basic Plan: At $25 per month, receive up to 100 responses per month.
Plus: At $50 per month, receive up to 1,000 responses per month, with no Typeform branding.
Business: At $83 user per month you get premium plan, receive up to 10,000 responses per month, along with detailed analytics.
Customer Ratings
G2: 4.5/5 (Based on 650+ reviews)
Capterra: 4.7/5 (Based on 750+ reviews)
6. Alchemer
Formerly known as SurveyGizmo, Alchemer is a popular online survey platform designed to deliver real-time insights through survey customization. Especially tailored for medium to large businesses, the platform distinguishes itself with a wide array of question types, advanced logic capabilities, and a focus on data security. With applications ranging from market research to customer experience management, Alchemer provides an intuitive yet powerful alternative to SurveyMonkey.
Key Features
Allows the creation of various kinds of surveys, including mobile in-app surveys, making it versatile for different data collection needs.
Offers customization options including logos and themes to ensure that the surveys align with your brand's identity.
Enhance the user experience with advanced logic functionalities for more targeted questioning.
Features a comprehensive dashboard that simplifies the feedback analysis process.
Seamlessly integrates with platforms like Salesforce and Webhooks, among others.
Comes equipped with a range of pre-configured templates that expedite the survey creation process.
Pre-configured NPS surveys are available for measuring customer loyalty.
Guarantees the protection of your data with disk-level encryption.
Notifications for negative feedback and customizable user roles and permissions for enhanced team management.
Pricing
Alchemer offers a tiered pricing model designed to accommodate a variety of needs, from individual users to small teams. Below are the pricing details:
Collaborator Plan: Aimed at individuals needing simple polls and surveys, this plan is priced at $55 per user per month. If you choose to be billed annually, you can save up to 52%.
Professional Plan: Designed for small teams of 1-3 members, this plan provides essentials for data collection and reporting. It costs $165 per user per month. Opting for an annual subscription allows you to save 46%.
Full Access Plan: For teams that require a robust solution for data collection and reporting, this plan is also designed for 1-3 members. It is priced at $275 per user per month. An annual subscription will net you a savings of 43%.
All plans offer the option to start with a free trial, giving you an opportunity to test the platform's features before making a financial commitment.
Customer Ratings
G2 Rating: 4.4 (836 reviews)
Capterra Rating: 4.5 (304 reviews)
7. Google Forms
Google Forms is a prominent online survey platform, renowned for its simplicity and efficiency. With its intuitive drag-and-drop interface, creating surveys becomes a seamless task. Users can not only tailor the design but also benefit from real-time response data and charts.
What sets Google Forms apart is its integration with other Google products and the provision of an extensive set of basic features entirely free of charge. Whether for personal use or business insights, Google Forms offers a versatile platform for all survey-related needs.
Key Features
Effortlessly integrates with Google tools such as Google Sheets and Drive, auto-collecting responses in a Google Sheet.
Features an intuitive interface, complete with drag-and-drop functionality and a straightforward question editor.
Choose from a variety of question types like multiple-choice, checkboxes, and linear scales for precise data collection.
Offers advanced reporting, analytics, and email notifications.
Excel in presenting real-time data and charts, allowing for comprehensive analysis, especially when linked to Google Sheets.
Offers offline editing and confirmation emails and reminders to improve respondent interaction.
Includes multipart forms and conditional logic, along with the ability to link responses to Google Sheets for collective viewing.
Pricing
Google Forms is free and available to anyone with a Google account without restrictions on the number of forms that can be created.
Google Workspace, starting at $12/month, is an option for businesses desiring access to all Google products.
Customer Ratings
Google Forms has an impressive customer rating of 4.7/5 on Capterra (from over 10,000+ reviews).
8. Formstack
Formstack Forms is an online form builder and survey solution tailored for medium to large businesses. Offering a user-friendly and code-free experience, Formstack simplifies the process of creating, managing, and sharing forms and surveys. If you need to deploy simple contact forms or complex event registrations and academic research surveys, Formstack offers the tools to make it happen. With a strong focus on data security and compliance, including GDPR and HIPAA standards, it's a formidable alternative to SurveyMonkey.
Key Features
Several customization possibilities allow for personalized data collection based on campaign rules, payment requirements, and specific data needs.
Designed to handle various needs from surveys to program registrations, waivers, and even academic research.
Easily embed your forms or surveys into websites for programs and events.
Offers a drag-and-drop interface for real-time survey creation and deployment.
Integrates seamlessly with more than 50 web applications including Salesforce, PayPal, and Mailchimp.
Create forms and surveys that are optimized for mobile viewing.
A/B testing, allows for the testing of different form and survey variations.
Captures data even when a form is abandoned and identifies the fields causing abandonment.
Ensures data security and industry regulation compliance, including GDPR and HIPAA.
Pricing
Formstack provides a 14-day trial for free.
The basic plan begins at $59 per month, but can be reduced to $50 per month if billed annually.
Customer Ratings
G2: 4.4/5 (Based on 350+ reviews)
Capterra: 4.1/5 (Based on 100+ reviews)
9. Zoho Survey
Zoho Survey is a versatile online survey and questionnaire-building software that offers a comprehensive set of prominent features for creating, sharing, and analyzing surveys. It's part of Zoho's broader suite of products, offering seamless integration with its CRM, help desk, accounting software, and more.
With its rich array of features, Zoho Survey allows users to create professional, customized surveys in minutes. From advanced logic to question scoring, it encompasses various tools for smart survey design and gathering feedback.
Its integration with the broader Zoho ecosystem, coupled with its strong reporting capabilities, positions Zoho Survey as an attractive choice for both basic and advanced surveying needs.
Key Features
Easily create different types of surveys (from employee satisfaction to customer feedback surveys) with a convenient drag-and-drop interface offering 30 form field types including Net Promoter Score, image selection, signatures, and more.
Custom survey templates and options to personalize your projects, including color schemes, background patterns, and fonts.
Share surveys through QR codes, private groups, website embedding, and support for mobile devices on iOS and Android.
Access and review collected data as it comes in, with advanced reporting and analytics features, even on the free plan.
Seamlessly collaborate with all Zoho Suite products like Zoho CRM, Zoho Flow, Zoho Analytics, Zoho Campaigns, and Zoho Projects.
Powerful features such as terms and conditions, save and continue later feature, timer, password access, and IP restrictions.
Offers multilingual survey to cater to diverse audiences.
Enables survey sharing, team collaboration, and provides charts and graphs for collective analysis.
Pricing
Free Plan: Includes different types of questions, 250+ templates, real-time responses, and 100 responses per survey. Also offers access to the best analytics features.
Plus Plan: Starts at $25/month (billed annually) for unlimited questions and responses. Monthly pricing starts at $35/month.
Zoho Pro Plan: Starts at $35/month (billed annually) for unlimited questions and responses. Monthly pricing starts at $49/month.
Customer Ratings
G2: 4.4/5 (Based on 800+ reviews)
Capterra: 4.6/5 (Based on 400+ reviews)
10. Get Feedback
GetFeedback is a powerful customer feedback management platform designed to collate and analyze customer responses across multiple touchpoints. It focuses on rendering brands more customer-centric by enhancing the quality of digital experiences. Tailored for businesses of all sizes, GetFeedback features capabilities for monitoring complaints, managing negative feedback, and segmenting customers. Although not as integration-rich as some of its competitors, it makes up for it with its detailed analysis and customizable survey options.
Key Features
Simplifies the feedback collection process by automating surveys and responses.
Provides deeper insights into customer behavior through its out-of-the-box dashboard.
Offers a selection of pre-designed survey templates, although choices are limited.
Surveys can be tailored to meet specific needs, with the option for branching logic to target relevant audiences.
Advanced data-driven decision-making is made possible through predictive analysis.
Supports mobile surveys and communication across different platforms.
Compatible with popular applications like Salesforce, Google Analytics, Slack, Jira, and Zendesk.
Pricing
Starting Price: Pricing details are available on request.
Salesforce Integration: Note that integrating with Salesforce may come at a higher cost.
Customer Ratings
G2 Rating: 4.5/5 (325+ reviews)
Capterra: 4.7/5 (50 reviews)
Wrapping Up
In this article, we've explored the top 10 alternatives to SurveyMonkey to suit a variety of needs, from small businesses to large enterprises. Based on extensive testing and positive community feedback, our top pick is involve.me for its user-friendly, interactive, and customizable features.
Take the next step and discover how involve.me can help you create converting surveys! Your ideal survey solution is just a click away.
