Net Promoter Score Survey for CPG & DTC Template

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To gain valuable insights into your customers' perception of your brand, it's essential to consistently gather feedback. 

One of the most effective methods for doing this is by conducting regular Net Promoter Score (NPS®) surveys, which require participants to respond to a single, straightforward question: 'How likely are you to recommend us to a friend or colleague?' 

With the goal of simplifying this process, has crafted a purpose-built NPS® survey, which offers you the flexibility to customize it to your liking. You can effortlessly incorporate your logo and brand's signature colors into the survey, aligning it seamlessly with your established identity. 

After personalizing the NPS® survey, you have the convenience of sharing it with your customers through a link or embedding it directly into your website. This makes it incredibly accessible, allowing you to gather invaluable feedback that helps you gauge customer sentiment and measure your brand's reputation over time

How it works

  1. 01 Customize

    Edit every part of the content, add questions & answers, as well as your own logic to make the template fit your use case. Change the design settings and add images, colors and fonts to adjust the look & feel to your corporate identity.

  1. 02 Configure

    Control user access and define domains, set up personal data validation rules, integrate tracking and create custom follow-up emails to participants. gives you a powerful toolbox of project settings.

  1. 03 Connect

    Connect this template over 2000 of your favorite apps, from CRMs and ESPs to marketing automation tools and payment processors. Flexibly map all the data collected with to your other apps and automate processes.

  1. 04 Share

    Publish this template as a landing page with its custom URL or embed it within the content on your own website or app. You can also integrate the template as a pop-up with custom triggers or send an email to invite users to participate.

  1. 05 Analyze

    Our powerful analytics let you drill down the responses and crunch all submission data. View KPI summary & individual responses, analyze the funnel at every step and create custom XLS and CSV data exports for further insights.

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