To gain valuable insights into your customers' perception of your brand, it's essential to consistently gather feedback.
One of the most effective methods for doing this is by conducting regular Net Promoter Score (NPS®) surveys, which require participants to respond to a single, straightforward question: 'How likely are you to recommend us to a friend or colleague?'
With the goal of simplifying this process, involve.me has crafted a purpose-built NPS® survey, which offers you the flexibility to customize it to your liking. You can effortlessly incorporate your logo and brand's signature colors into the survey, aligning it seamlessly with your established identity.
After personalizing the NPS® survey, you have the convenience of sharing it with your customers through a link or embedding it directly into your website. This makes it incredibly accessible, allowing you to gather invaluable feedback that helps you gauge customer sentiment and measure your brand's reputation over time