Customer feedback is an essential pillar for the growth of any business on the market. While there are multiple ways to collect feedback, surveys are often the most preferred and used ones. However, many people struggle to get started with it.
This is where customer feedback survey templates come in. They make the process easier and more efficient, helping you gather the right information while maintaining a clean appearance. In this article, we will discuss the importance of a customer feedback survey, how to create one, and some of the best customer feedback survey templates available in the market.
How to Create a Customer Feedback Survey?
You can easily create a customer feedback survey with involve.me. It’s a free customer feedback tool. To create this survey, you need to:
Pick an editable template.
Customize the template's design to align with your brand's visual identity.
Ensure you ask relevant questions and provide links to the conclusion pages of your choosing.
Publish and share it with your audience through email, social media, and other channels. You can also embed the feedback survey into your website like in the examples below.
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There's no doubt that a good template can significantly simplify your life. After all, you don't have to start from scratch every time you need to create a survey. Instead, you can rely on a proven framework that saves you time and ensures you do the job correctly.
However, with a plethora of templates available, it can be challenging to identify the ones that are truly worthwhile. That's why we've compiled a list of the top ten templates you're sure to appreciate. Trust us, these survey templates will streamline your work and deliver excellent results swiftly
1. Feedback Survey Template
This survey template is among the best options for gathering customer feedback while keeping it engaging and concise. Its sleek and vibrant design is sure to capture attention. The satisfaction scale section includes image-based responses, featuring emojis ranging from happy to sad, enhancing engagement with your customers. The template comprises a total of eight pages, allowing you to insert questions, incorporate your logo, and tailor it to match your brand's requirements. Get this template ->
2. Promoter Feedback Survey
The promoter survey template features a clean and tidy design, emphasizing brevity and simplicity. It includes image-based responses, with numbers indicating the satisfaction rating on a scale from 0 to 10. In this scale, zero signifies dissatisfaction, while ten indicates complete delight. Additionally, the template provides two sections for customers to provide further information. The final page expresses gratitude to the customers for participating in the survey. Get this template ->
3. Customer Satisfaction Survey
This customer satisfaction survey template empowers you to ask a wide range of actionable questions, assess fundamental metrics such as response rates, and monitor customer sentiment over time. With its nine pages, this template facilitates the collection of detailed feedback from your customers. It encourages customers to provide comprehensive and thorough information about their experiences. Get this template ->
4. Yoga Class Feedback Survey
The call-to-action (CTA) in the Yoga template, inviting recipients to participate in the survey, is visually striking. Upon clicking through, they access a straightforward survey with user-friendly questions. This Yoga class feedback survey is intentionally designed for ease of use, providing dissatisfied customers with a friction-free method to share their feedback. It enables you to discern the aspects that succeeded in their recent interactions. Its engaging approach encourages customers to provide valuable responses, enhancing the quality of feedback. Get this template ->
5. Coffeehouse Rating
This straightforward 4-question customer satisfaction survey template is perfect for business owners aiming to enhance client loyalty. It maintains a focus on the product by specifically inquiring about "coffee" and "service."
The template's simplicity ensures that questions are easy to comprehend and avoids complexity. It is an excellent choice for businesses seeking to gauge their service's alignment with their target audience's expectations. The inclusion of icons and background elements adds authenticity, making it more user-friendly for customers to provide their responses.
6. Workshop Feedback Form
Discover more about your customers using this comprehensive 7-page customer feedback survey template. If you're offering a course, it's essential to pose specific engagement questions to gather actionable insights.
These questions encompass satisfaction ratings and objective-type inquiries. Additionally, the open-text box questions encourage customers to provide detailed feedback, enhancing your understanding of your clients' experiences. Get this template ->
7. Customer Satisfaction Survey
This template comprises nine pages featuring vibrant themes and objective answer options. Moreover, it incorporates comment sections where customers can share their thoughts and experiences.
This well-designed feedback survey template serves as a valuable tool for pinpointing areas of concern. It equips management with the essential information required to implement necessary changes and prepares strategies for future customer satisfaction. Get this template ->
8. Workshop Feedback Survey
This four-page template is dedicated to gathering insights about the customer's workshop experience and includes an email form. The first page assesses the respondent's likelihood to rate the workshop. Page 2 delves into their workshop experience, while pages 3 and 4 focus on questions related to the email form.
The feedback obtained through this template will be instrumental in enhancing your workshop offerings. Often, customers tend to reach out only when they encounter issues. Thus, sending out this survey allows you to gauge if your customers are content and possibly even happier with your services. Get this template ->
9. Event Feedback Survey
This event feedback survey template features eye-catching colors, enhancing its overall appeal and engagement factor. It consists of nine essential questions that capture valuable insights about your event. It serves as an excellent means to gather feedback from attendees, allowing you to make necessary improvements for future events.
You can include questions pertaining to various aspects such as the venue, organization, speakers, and overall satisfaction. Additionally, the template includes a few open-ended questions to enable attendees to provide more detailed feedback, as well as multiple-choice answer options for added convenience. Get this template ->
10. Customer Feedback Survey
This template is designed to enhance your understanding of the shopping experience within your e-commerce store. With a predominantly black and white theme, it offers a uniform and user-friendly platform for customers to provide feedback on their shopping experience. This survey spans eight pages and features straightforward and detailed questions.
It also includes space for customers to rate their experience, list what they liked and didn't like, and make suggestions. By leveraging this survey, you can collect valuable feedback to make meaningful improvements to your online store. Get this template ->
11. Customer Satisfaction Survey
If you're in search of a customer satisfaction survey template, this seven-page option is an excellent choice. Its vibrant colors, attractive fonts, and buttons make it visually appealing, while the questions focused on understanding customer satisfaction levels contribute to its effectiveness.
According to recent research, the inclusion of colors is a crucial factor in eliciting responses from customers. Furthermore, this template is easily customizable to meet your specific requirements. You can add your company logo, contact information, and tailor the questions to your needs, and you'll be ready to gather valuable feedback. Get this template ->
What Template is the Best for You?
And there you have it – our top 11 customer feedback survey templates to kickstart your feedback collection process. Keep in mind that the most effective surveys are concise and straightforward. Be sure to tailor these templates to align with your business and cater to your unique customer base.
We trust that these templates will yield valuable insights into what customers adore about your product. If you require any assistance in getting started, our team is here to provide support every step of the way.
