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Telecommunications Customer Service Template

Automate customer service without sounding robotic.

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Template Content

Request tagging & sorting
Problem-to-solution matching
Internal request notifications

Features Used

Tired of customer service answering the same question again and again? This customer service funnel template helps automate answering FAQs.

This template helps you create automated customer support funnels - ask what’s wrong and suggest a solution before a customer gets on the line with a real person.

Automate customer service without sounding like a robot. Quickly filter customers’ issues and direct them to the right person.

Ready for your branding: add your logos, colours, upload your images, backgrounds gifs or even your own company fonts. Embed this template in your website.

How it works

01 Customize

Edit every part of the content, add questions & answers, as well as your own logic to make the template fit your use case. Change the design settings and add images, colors and fonts to adjust the look & feel to your corporate identity.

02 Configure

Control user access and define domains, set up personal data validation rules, integrate tracking and create custom follow-up emails to participants. involve.me gives you a powerful toolbox of project settings.

03 Connect

Connect this template over 2000 of your favorite apps, from CRMs and ESPs to marketing automation tools and payment processors. Flexibly map all the data collected with involve.me to your other apps and automate processes.

04 Share

Publish this template as a landing page with its custom URL or embed it within the content on your own website or app. You can also integrate the template as a pop-up with custom triggers or send an email to invite users to participate.

05 Analyze

Our powerful analytics let you drill down the responses and crunch all submission data. View KPI summary & individual responses, analyze the funnel at every step and create custom XLS and CSV data exports for further insights.

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