Why is customer feedback important?
Collecting honest and specific customer feedback has two benefits for any business:
First of all customer feedback tells you what to improve in order to keep your customers happy. This increases customer satisfaction as well as customer retention.
Secondly, customer feedback can also build a strong and positive brand reputation, which will attract more customers. This makes customer feedback surveys not only a data collection tool, but also a lead generation tool.
First of all customer feedback tells you what to improve in order to keep your customers happy. This increases customer satisfaction as well as customer retention.
Secondly, customer feedback can also build a strong and positive brand reputation, which will attract more customers. This makes customer feedback surveys not only a data collection tool, but also a lead generation tool.
Fast, easy and fun.
How Customer Feedback Surveys Work
involve.me is a flexible and easy-to-use tool to collect customer feedback. It's packed with
features that help you talk to each customer on a personal level and get accurate, actionable
feeback.
Select a survey template
You don't have to be a designer or a web developer.
Add your branding
Customize your survey with your logo and company colours.
Don't skip personalization
Call customers by their name & include their personal details.
Sort customer feedback
Send customers on different paths based on what they say.
Use Email follow ups
Personalized, branded, automated emails.
Check feedback analytics
Identify what you're doing right and what doesn't work.
Build a branded customer feedback survey from a template
Ask questions in enaging ways to collect lots of valuable feedback!
Asking for feedback can be a fun experience for both your team and your customers. involve.me's survey tool is 100% visual - no coding skills are necesary to create your own survey. Everything from design to functionality can be simply drag & dropped.
Drag & Drop Survey Editor
Make smart customer feedback surveys with no need to code
Making a survey is as easy as selecting one of involve.me's 200+ templates
and adding your logo on it. Sharing it via email or social media takes one click and embedding it in
your website requires zero technical skill.
Detailed Design Settings
Customize the look & feel to
create branded customer surveys
Easily add text, images, videos, and animated GIFs to your customer feedback survey. Tweak
everything from colors and transparency to corner roundness and line thickness until it all fits
your brand identity.
Visual Feedback Analytics
Use collected data to make relevant decisions
Data analysis has never been easier. Immediately see what answers are selected most frequently, sort
feeback into different categories and automatically sync all this data with your CRM or marketing
automation system.
Automated Follow Up Emails
Send survey takers a summary of their responses via email automatically. All emails go directly from
involve.me and can be customized with information you just collected, like personal details or
survey responses.
Learn more about involve.me customizable emails
Learn more about involve.me customizable emails
Partial Submissions
Use incomplete responses to gain more insight into your users.
In involve.me you can view the unfinished responses of people who start to fill out your forms, answer a few of your questions and leave. You can easily identify behavior patterns, find out what makes people click away, gather more data and capture lost leads. Use these insights to improve your projects and conversion rates. Learn more
involve.me is highly reviewed by many happy customers on Capterra & G2Crowd, the world's largest
software review sites. Click to see what they have to say about us.
