Service Feedback Survey For Legal Services Template

Drive continuous improvement in your legal practice!

Start for free | No credit card required
Template Image

Designed to gather feedback from clients about their experience with your firm, this customizable template empowers legal professionals to collect actionable data, identify areas for improvement, and strengthen client relationships. With a range of survey elements including NPS® scores, conditional logic, email verification, and more, our template offers a comprehensive solution for soliciting feedback and driving continuous improvement in your legal practice.

Key Features of Survey Template

NPS® score: Measure client loyalty and satisfaction with the Net Promoter Score® (NPS) question, providing a clear and actionable metric for assessing overall client sentiment.

Conditional logic: Customize the survey flow based on participants' responses, ensuring a tailored and relevant experience that maximizes engagement and response quality.

Email verification: Verify participants' email addresses to ensure data accuracy and minimize the risk of spam or invalid responses.

Open-ended questions: Invite participants to provide detailed feedback and suggestions through open-ended questions, capturing nuanced insights and actionable recommendations.

Rating scales: Use rating scales to gather quantitative feedback on specific aspects of your services, allowing for easy comparison and analysis.

Customizable design: Personalize the survey's design to match your firm's branding and create a cohesive user experience that reflects your professionalism and attention to detail.

Integration capabilities: Integrate the survey with your CRM system or other tools to streamline data collection, analysis, and follow-up processes. Check's integrations with marketing and sales tools.

Benefits of This Service Feedback Survey

Client engagement: Demonstrate your commitment to client satisfaction and continuous improvement by inviting feedback directly from your website. Show clients that their opinions matter and that you value their feedback, strengthening client relationships and fostering loyalty over time.

Data-driven decision-making: Gather valuable insights into client perceptions, preferences, and pain points, empowering you to make informed decisions and prioritize areas for improvement.

Continuous improvement: Use the feedback gathered from the survey to identify trends, pinpoint areas for enhancement, and implement targeted improvements that enhance service quality and client satisfaction.

How it works

  1. 01 Customize

    Edit every part of the content, add questions & answers, as well as your own logic to make the template fit your use case. Change the design settings and add images, colors and fonts to adjust the look & feel to your corporate identity.

  1. 02 Configure

    Control user access and define domains, set up personal data validation rules, integrate tracking and create custom follow-up emails to participants. gives you a powerful toolbox of project settings.

  1. 03 Connect

    Connect this template over 2000 of your favorite apps, from CRMs and ESPs to marketing automation tools and payment processors. Flexibly map all the data collected with to your other apps and automate processes.

  1. 04 Share

    Publish this template as a landing page with its custom URL or embed it within the content on your own website or app. You can also integrate the template as a pop-up with custom triggers or send an email to invite users to participate.

  1. 05 Analyze

    Our powerful analytics let you drill down the responses and crunch all submission data. View KPI summary & individual responses, analyze the funnel at every step and create custom XLS and CSV data exports for further insights.

Highly rated on software review sites