5 Ways to Grow Your Ecommerce Business with Content Marketing in 2022

How to create a content marketing strategy for your ecommerce business

Investing in content marketing is an excellent way for ecommerce businesses to grow in 2022. But the truth is, producing content that actually converts is more challenging than ever.

Top 20 Customer Feedback Survey Questions

For one, this is because everyone (and their uncle) is doing content marketing these days. According to WordPress, users published over 86 million new posts in February 2022 alone. There are more than two million active business accounts on Instagram. And the amount businesses are expected to spend on video advertising by the end of 2023 exceeds $78 billion.

So, if your goal is to grow your ecommerce business with the help of next-level marketing, you will have to employ the absolute best strategies. You'll need them to ensure a chance to stand out, secure a high ROI, and efficiently reach your target audience.

This article aims to help you do just that. So, without further ado, the following are the top ways to grow your ecommerce business with content marketing in 2022.

Create Content for Each Stage of the Buyer's Journey

One of the best ways to generate value by publishing content is to employ a strategic approach.

You see, great content doesn't convert just because it's well written or because it targets popular keywords. More than anything, it delivers results because it addresses audience pain points, focusing on providing the exact value that readers/listeners/viewers need at that moment.

In other words, great content works because it matches user intent. So, to produce articles, videos, or any other type of post that does that, you first have to understand that consumers in each stage of the buyer's journey have different goals.

For example, a person in the awareness stage of the buyer's journey won't benefit from reading an overly sales-y post. Quite contrary – consuming such a piece of content is only likely to alienate them. Instead, people in the top stages of the buyer's journey will want to see informational content, such as this post on sleep and dry mouth from SomniFix.

Note how well this article answers users' questions about dealing with a dry mouth at night. And check out how it gently nudges potential buyers towards converting with a CTA at the end of the article.

Yes, the call to action encourages readers to purchase SomniFix's product – but generating sales is not the point of the article. Instead, the goal is to address a specific consumer pain point and hopefully interest readers in exploring more about the solution SomniFix provides.

Top 20 Customer Feedback Survey Questionssource

Of course, the awareness stage of the buyer's journey is not the only one worth targeting with content.

To move potential buyers through the lower stages of the sales funnel, brands can also invest in putting together buyer's guides or comparative reviews, like this resource on golf simulators from Rain or Shine Golf.

Top 20 Customer Feedback Survey Questionssource

And, for those ecommerce brands ready to take things to the next level, it's also not a bad idea to create content for customers who have already converted. For example, take a look at how Aventon employs a content marketing strategy that helps buyers get more value out of their purchase – and consequently encourages customer loyalty.

This type of approach doesn't just focus on short-term goals. It truly supports the growth of your ecommerce business by ensuring your existing customers see it as the absolute best option for acquiring products in the future.

Unleash the Power of Educational Content

Did you know that chances of a consumer converting increase by 131% after reading an educational article?

That's right, investing in educational content – for your blog or your social media profiles – is the ideal way for you to offer unmatched value to your potential buyers and maximize their chances of becoming loyal customers of your brand.

Plus, it's beneficial for driving organic traffic to your site as well. According to Semrush's latest report, "how-to" articles generate 1.5x more organic traffic than other articles, and posts with the word "guide" in the title lead to a 3x increase in traffic.

A great example of how you can educate your potential audience (and encourage them to invest in your products) comes from GetSafe on their medical alert systems page. This company has an in-depth article about how medical alert systems work, ensuring that potential customers know what to expect if (and when) they decide to invest in such a solution.

Top 20 Customer Feedback Survey Questionssource

But boosting conversions is not the only benefit of producing and distributing educational content. Investing in in-depth resources is also an excellent strategy to position your brand as a trustworthy business. Furthermore, it can help you showcase your team's expertise and establish your organization as the authority in your niche.

For an excellent illustration, check out how Impossible creates content for the Health section of its website blog.

Because the brand just launched its Sleep formula, publishing educational articles on the topic of sleep health makes for a great tactic. For one, it helps build a positive reputation for the brand in the health and wellness industry. Plus, it also works to maximize Impossible's chances of becoming the go-to supplier of energy supplements for audiences looking for science-backed solutions.

Top 20 Customer Feedback Survey Questionssource

Use Content to Meet Consumer Wants

There are many factors that consumers take into consideration when shopping online.

For example, PWC's research from 2021 revealed that 69% of people made purchasing decisions based on price. However, it also showed that people wanted efficiency and convenience when deciding what brands to buy from.

Top 20 Customer Feedback Survey Questionssource

Considering this data, you'll want to find original ways to use content marketing to give consumers what they want.

On the one hand, this might mean producing content that improves the shopping experience. Check out the guide to realistic electric fireplaces from US Fireplace Store. You'll see that this brand achieves the desired effect by simply presenting blog readers with a variety of products that match a predetermined visual criterion.

On the other hand, creating content that meets consumer wants might mean exploring topics your audience cares about. For example, sustainable fashion brand COS knows that its audience wants premium quality garments that don't harm the environment.

So, its Magazine features stories about the brand's production practices, including a series of interviews with the people directly involved in sourcing fabrics.

Top 20 Customer Feedback Survey Questionssource

Build Community With UGC

If you're fully committed to using content to advance your business, it's high time to start utilizing user-generated content.

According to TINT's State of User-Generated Content report, 60% of marketers agree that UGC generates more engagement than branded content. Furthermore, 72% of buyers say that they're more likely to trust reviews and testimonials than branded content.

Seeing these stats, it's clear that UGC definitely has the potential to help ecommerce businesses grow in the coming year.

Top 20 Customer Feedback Survey Questionssource

Bear in mind that utilizing UGC shouldn't just be used to sell products. Arguably, the better way to utilize it is to:

  • ✓ build communities
  • ✓ engage potential customers
  • ✓ encourage loyalty amongst existing buyers
  • For example, if you look at the Bésame Cosmetics Instagram profile, you'll see that the brand regularly reposts UGC. This shows that Bésame cares about building a community for those who enjoy historically-inspired glamour.

    And on top of that, it also proves that the company works hard to create products consumers will love using, regardless of whether they're after historical accuracy or just want a premium experience.

    Top 20 Customer Feedback Survey Questionssource

    Don't Limit Yourself to Traditional Formats & Distribution Channels

    Finally, as you explore methods to grow your ecommerce business, remember that great content doesn't just come in the form of blog posts or social media posts. In fact, the best way to go forward is to look for ways to do something different from your competition.

    For starters, try exploring alternative content formats. Podcasts, for example, attracted 383.7 million listeners in 2021, so Headspace chose to dedicate a sizeable portion of its content marketing budget to produce several shows potential subscribers can listen to (for free).

    Top 20 Customer Feedback Survey Questionssource

    Or, if experimenting with formats doesn't work for your business, you could explore new content distribution channels. Being active on Reddit channels and answering questions on Quora are excellent ways to reach new audiences and interact with existing users of your products.

    You can even use these channels to help your first-time buyers get the best value for money. Just check out the Nordstrom Reddit channel, where users can ask questions and get answers from Nordstrom employees.

    Top 20 Customer Feedback Survey Questionssource

    Final Thoughts

    Investing in content marketing is an exceptional strategy for growing your ecommerce business in 2022. But to ensure that all your hard work pays off, you'll need to approach the production process from a customer-oriented standpoint.

    Don't fall into the trap of publishing posts just so you have an extensive blog section. Instead, focus your attention (and budget) on delivering value, solving customer pain points, and attracting new audiences.

    About author

    Natasha is a lady of a keyboard and one hell of a geek. She has been working for, and collaborating with, individual clients and companies of all sizes for more than a decade. Natasha specializes in writing about design, branding, digital marketing, and business growth. She is also addicted to art in all its forms and grilled tofu.